miiostore Costume Rental Terms & Conditions
- Upon booking confirmation, it is assumed that customers (known as “hirer”) have read, understood and agreed to the listed conditions of costumes rental (known as “hire”).
- You must be 18 years or over to make a booking.
- All costumes remain the property of miiostore Costumes Singapore.
- The named hirer has the sole responsibility for the costume until the costume is returned to miiostore Costumes Singapore.
- No refunds will be issued once a costume has been booked, this includes cancellation of the function, for whatever reason.
- Any changes to a booking will be subject to a $10 administration fee.
- If a costume has been booked and subsequently damaged by a third party before your hire date, we will offer a comparable replacement.
- Customers should check their costume thoroughly and advise miiostore of any damage, marks, or items missing before their function. A text message can be left on the stipulated phone. Any damage not reported by 7.30 p.m. on the day of collection, will be charged to the hirer.
- Costumes must be returned on the day specified on the hire agreement, and returned within normal shop opening times. Failure to do so will result in a $15 per costume day surcharge.
- Customers must not wash costumes or tumble dry any wet item.
- Customers must not attach sticky labels or badges to any part of the costume.
- Customers must not pin, sew, glue or iron any costume that is hired.
- Part or all of the deposit will be forfeit or the cost or replacement charged if;
- A costume is returned beyond reasonable repair
- The costume is returned needing specialised cleaning
- The costume is returned with permanent damage, i.e. cigarette burns
- The costume is returned with one or more items missing
- Any modifications have been carried out on the costume
- The costume is returned with blood (or other body fluids)
- The costume is not returned to miiostore Costumes Singapore for whatever reason
- Deposits or the cost of replacement will be deducted from the customer’s ARD/Credit Card/Debit Card/PayPal (if applicable) if the costume is returned, as per condition 13.1, 13.2, 13.3, 13.4, 13.5, 13.6, 13.7.
- Original red hangers, costume pins, and costume bags must be returned; failure to do so will result in a $3 charge per missing item.